Located centrally on the West Midlands and Mid Wales borders of Powys and Shropshire, Valley Security Services, incorporating Valley Fire Protection,
supplies premier security services and fire safety solutions to both public and private sectors, throughout England
and Wales.
Our entire workforce (including directors and managers) hold valid SIA
licences and are routinely subject to Criminal Records Bureau checks, plus outsourced vetting to BS 7858:2006.
-
We offer a comprehensive range of BSI registered services,
designed with integrated policies, processes and procedures, to meet
the demanding expectations of discerning clients.
-
VSS
personnel deliver our services in accord with bespoke, documented assignment
instructions, containing service level agreements.
- Routine management site visits and unannounced inspections, coupled
with non flexible QMS, ensure continuity of
a professional service and customer/consumer satisfaction.
As
an SIA Approved Contractor, we can demonstrate:
- We
have procedures and processes in place to monitor and manage service
delivery to both customers and consumers.
- We train and develop our people to deliver customer satisfaction and
added value, to an agreed standard.
- We have developed and implemented an effective quality management system
that continually improves our organisation and its performance.
- We measure and improve performance against key customer and consumer
indicators.
- We measure and improve performance against key indicators for the way
in which we support the community/environment in which we operate.
- We
meet a further 84 performance indicators, all of which are subject
to regular audit, by BSI.
Over time, we have forged strong working relations with a variety of
industries, achieved by a partnership approach, reinforced through integrated,
robust company policies, including:
This inherent mind set
of service quality and continual improvement, coupled with a driven
commitment to customer satisfaction has placed VSS apart from the mainstream -
it is the platform upon which we focus strategic, sustainable growth.
To read a sample of what our clients say about us, click here.
To view a list of the security and fire safety products and services we offer, click here.
|
